A Survey of Current Trends in the Use of Executive Support Systems

Cover A Survey of Current Trends in the Use of Executive Support Systems
A Survey of Current Trends in the Use of Executive Support Systems
David W De Long
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At this company, on several occasions the vice president of finance has seen data on the screen, run off a hard-copy, red-penciled it, and mailed it off to financial VPs at division level, demanding explanations for certain 9 - numbers. The divivional VPs were taken aback at how fast the corporate level could now react to the numbers -- sometimes even before they were seen in their paper formats in the divisions. Subsequently, the divisions have asked that the ESS be installed at their level, s
...o they could anticipate questions from corporate management.
This situation is typical of the kinds of problems more and more organizations are going to face as ESS technology spreads. "Who controls the data is the key issue in ESS. The question is who gets what data and when, " said one I/S manager in a natural resources corporation.
To deal with this issue, the manager of electronic office systems in a telecommunications company said his firm had appointed a "data base manager" at the executive level to address questions of data ownership.


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