Critical Issues in Library Personnel Management volume Allerton Park Institute

Cover Critical Issues in Library Personnel Management volume Allerton Park Institute
Critical Issues in Library Personnel Management volume Allerton Park Institute
Ill Allerton Park Institute 29th 1987 Monticello
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The rationale behind some of these suggested changes may need an explanation. For example, why is establish client relationships included? Quite simply, an organizational structure that is formed around clients would tend to place as many librarians as possible in a direct relationship with the clients. Combined with autonomy and the implicit control and decision-making authority that results, the source of the librarian's satisfaction or dissatisfaction is focused not on man- agement but on th
...e client or library user (Herzberg, 1987, p. 120).
To achieve, sustain, and expand one's excellence, it is necessary to know how you are doing on a continuous basis. This explains why feedback is such a critical job design factor. In librarianship the library is usually structured around function and rarely, if ever, around client. Also feedback is normally provided during retention, promotion, and tenure cycles. Rarely do librarians receive direct and objective i. E. , unbiased feedback on the quality, effectiveness, and performance characteristics of their (1) lectures or other types of library instruction presentations, (2) online search skills, (3) collection development exper- tise, (4) reference skills, and (5) committee work.


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