Examination of the Delivery of E-Government Services 2006

Cover Examination of the Delivery of E-Government Services 2006
Examination of the Delivery of E-Government Services 2006
Montana. Legislature. Legislative Audit Division
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We found other states that control the revenue generated from their e-services and pay the contractor directly for services provided. The following chapter addresses how controls for Montana e-services could be enhanced.
Page 14 Chapter IV - Management Controls Could Be Enhanced Introduction This chapter addresses e-service controls related to all of the audit objectives as well as oversight of Montana Interactive, LLC (MI).
Oversight of e-services and MI is the responsibility of the Department
... of Administration (Dof A) per the Montana Electronic Government Services Act. Section 2-17-1 103, MCA, establishes DofA's primary statutory role and responsibilities for e-services as: ► Provide the ability for state agencies to offer e-services by providing a reasonable and secure infrastructure.
► Provide a point of entry for e-services to achieve a single face of government.
► Encourage a common look and feel for all e-services.
► Set technological standards for e-services.
► Use technology that enables the greatest number of customers to obtain access to e-services.


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