Information Technology And Work Organization

Cover Information Technology And Work Organization
Information Technology And Work Organization
Kevin Crowston
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This closer integration often requires ?ome decisions to be made at a higher level and implemented by each group In some cases. IT is used explicitly for coordination. For example, production scheduling systems attempt to more closely coordinate deliveries of raw materials with their use, thus requiring closer cooperation between the purchasing and production departments. Argyris ( 1970) hypothesized that IT might be used to increase integi'ation between departments and thus reduce the level of... interdepartmental competition Mann and Williams ( 1960) and Whisler (1970a) note a related effect. In some cases, low level workers in different departments can not simply work out a solution to some shared problem, as they might have in the past, because their results must fit an often inflexible information system In^-tead, intervention by higher levels of management and by the data processing stafTis required, thus increasing centralization. Economies of scale Another reason to centralize is to take advantage of economies of scale.

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