Office Automation the Organizational Redesign of Office Work

Cover Office Automation the Organizational Redesign of Office Work
Office Automation the Organizational Redesign of Office Work
James W Driscoll
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Since the mail system would serve their individual needs, users could develop familarity with the equipment in the course of enjoyable, informal communications rather than face the electronics as a barrier to the accomplishment of formal organizational tasks.
Leadership Managers and professionals provide leadership for work organizations, that is, they help move the organization towards its goals. After a long and frustrating history of research, behavioral scientists no longer attempt to ident
...ify natural-born leaders nor the traits of successful leaders. Rather leadership is most frequently described as any action by any member of a group or organization to help the organization progress towards its goals.
At least four leadership functions can be specified: technical, administrative, social, and institutional. Unfortunately, most practicing managers conceive of leadership as a technical and administrative function and neglect tlie social and institutional aspects of the role. Therefore, it is not surprising that attempts to support managers in their office settings emf^iasize the former two roles and inadvertantly jeopordize social and institutional contributions.


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