Performance Evaluation Metrics for Information Systems Development a Principal

Cover Performance Evaluation Metrics for Information Systems Development a Principal
Performance Evaluation Metrics for Information Systems Development a Principal
Rajiv D Banker
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An important first step in this process is gaining a bener understanding of the behavior of the metrics used in contracting for IS development.
The current research provides a theoretically grounded formal model which defines criteria that predict the choice of performance metrics in information systems organizations. The insights available from the model both suggest explanations as to the current weighting of the dimensions of IS development periormance, and provide insights into where better
... metrics are needed if the current largely unsatisfactory situation is to be remedied. These concepts can conceivably be used to diagnose and improve current metrics and support the development of new metrics.
28 In terms of future research, a natural follow-on would be to perform a formal empirical validation of the proposed relative weightings given a set of performance evaluation metrics. This will require the development of an instrument to measure the model's sensitivity and precision constructs.


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