Structural Redesign in An Organized Anarchy Implications for Implementing Chan
Structural Redesign in An Organized Anarchy Implications for Implementing Chan
Anthony J Dibella
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Thus what WW ended up with was a hybrid structure in which no one was clear about the authority of regional staff. Instead of 10 performing tasks at a regional level that could not be done at HQ, such as locating and sharing regional resources, SARO staff found themselves carrying out HQ's priorities, like enforcing administrative procedures. Despite 18 months spent planning regional izat ion, the outcome was confusion in the field, frustration for SARO, and uncertainty at HQ. D. Why the Planne...d Change Shifted The shift in WW's redesign could be dismissed as another case of organizational foolishness (March, 1981) but that tells us little about the specific forces acting on WW's change process. The principle factor identified from the interview data at all three levels (HQ, RO, FO) of the organization was that there was no common version of the what (what the planned change would be), the why (why it was needed), and the how (how it would work) of regionalization. These differences led to a series of staff actions and reactions during the implementation period that were unintended or not commxanicated.
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