The Reference Department

Cover The Reference Department
The Reference Department
Richardson, Ernest Cushing, 1860-1939
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The consultation division of the reference department has to do with the giving of advice as to the use of the library. It may involve also systematic instruction in use but it is chiefly a matter of individual question and answer. The source of this function is commonly known as the "information desk, " but this is intended as information how to find and use books, not information as to facts. It is intended not so much to aid the reader even in preparing reference lists, as to teach him to pr...epare them for himself. This division implies a consulting librarian in the general reference department and one in each of several special reference libraries, art, music, law, medicine, legislation, and the like. In a very large library the consulting librarian of the general reference department needs to have one or more assistants who may be sent with an inquirer to explain the catalogs and the method of finding a reference.
3. The bibliographical division of the reference department has to do with the preparation of lists as distinguished from the personal conducting of the individual by the consulting librarian.


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