The Work of the Interstate Commerce Commission

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A PSYCHOLOGICAL ELEMENT.
{The Railway Age, Editorial, May 20, 1904.) Those who propose drastic restrictions upon the rate- making powers of railway officers seem to leave out of con- sideration an important psychological element in the rela- tions between the buyers and sellers of transportation.
Indeed, this element is far too commonly neglected in deal- ing with industrial affairs. The mental attitude of rate- making officers toward rate reductions is always of primary importance. Left to him
...self the attitude of the traffic man is certain to be one of inquiry. "Where," he will continually ask himself, "can I modify rates so as to in- crease the volume of traffic sufficiently to add more to gross receipts than to the higher cost of performing the increased aggregate of service?" Under such circumstances the desire to favor industries which may produce more traffic at least balances the desire to keep rates up to the current level. But to complicate ' the situation by adding the threat of enforced reductions which cannot have the legitimate basis of adding to net returns and of using a voluntary reduction as a justification for compelling invol- untary ones elsewhere is to force a quite different attitude.

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